At Fama Health, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases.
Information We Collect
We may collect the following types of personal information:
Personal Information: Name, email address, phone number, shipping address, billing address.
Payment Information: Credit card or debit card information (processed securely by our payment processor).
Order History: Information about your past purchases.
Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, and browsing history.
How We Use Your Information
We use your personal information for the following purposes:
Processing Orders: To fulfill your orders and process payments.
Customer Service: To respond to your inquiries and provide customer support.
Marketing and Promotions: To send you marketing emails, newsletters, and promotional offers (with your consent).
Website Improvement: To analyze website usage data and improve our website’s functionality and user experience.
Compliance with Legal Obligations: To comply with applicable laws and regulations.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
Payment Processors: To process your payments securely.
Shipping Carriers: To ship your orders.
Service Providers: To assist us with various business operations, such as email marketing and analytics.
Legal Requirements: To comply with legal obligations or to protect our rights.
Data Security
We implement strong security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Encryption: We use encryption technology to protect sensitive information, such as credit card numbers.
Secure Servers: We store your personal information on secure servers with restricted access.
Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Your Rights
You have the following rights regarding your personal information:
Access: You can request access to your personal information.
Correction: You can request correction of any inaccurate personal information.
Erasure: You can request erasure of your personal information in certain circumstances.
Restriction: You can request a restriction on processing your personal information.
Data Portability: You can request the portability of your personal information.
Objection: You can object to processing your personal information for certain purposes.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Email: info@famahealth.ae
Phone: (+971) 04-2233444
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you an email.
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.
